Newsletter

Shipments and returns

Delivery

The following delivery times are valid without obligation for the regions listed below (working days Monday–Friday):Switzerland Express: 2-3 days, Switzerland Economy: 3-5 days

Shipping Price
: The shipping price depends on the order and is indicated in the shopping cart.

Method of Delivery: 
The delivery service listed below applies for the following regions: - Switzerland: Swiss Post
 (no P.O. boxes or parcel pick-up stations)

We will be glad to answer any further questions you might have, from Monday to Friday at contact@manguetown.ch

Your rights of Return
:

(1) We gladly accept returns for any reason within 30 days from shipping date. Shipping charges are not reimbursed.

(2) We will control all returned products. All goods must be returned in perfect condition without signs of usage. You have to pay the postal fees for this kind of return. We will dismiss the returned product if:
- The product shows signs of visible use
- The product is damaged as a result of return transport

We reimburse your payment (Duties, taxes and other expenses excluded). In case of return, you will be charged for all shipping charges. The refund of the sale price will be carried out in the same manner as the original payment was made.

(3) If the product is in any way faulty or does not conform to the order placed, we will gladly refund the purchase price paid, the return shipping cost; any customs, duties and goods taxes (upon proof of payment i.e. a receipt), plus the original shipping costs. Likewise, no good will be taken back if it shows signs of damage or interference, such as
- Natural wear and tear
- Events out of our control e.g. natural disasters
- Signs of improper use
- Interference by the customer or a third person
- Extreme use or extreme influence by the customer.

(4) No cost will be covered should the product/s go missing during the return shipping. We advise you to send all items back with a transport firm which provides a track & trace service.